Solutions to help collect data points
We help thousands of organizations like yours make smarter, data-driven decisions.
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Main features
It will help you deliver more intimate and prompt service to your customers, the greatest value of your business.
Understanding and taking care of customer needs
Develop a business plan
Conduct effective marketing
Preventing risks and making optimal decisions at the right time
Build a valuable database that organizations can use to thrive in the marketplace
How to collect user data through calls?
Answer every call without missing a beat and save a recording of the conversation in the user database
Select what information users are most interested in receiving through autoresponders
Collect customer satisfaction data after each call and measure the quality of your service
Call graph reports can be obtained instantly by 7 days, by month, by season, etc.
How to collect user data through messaging an chat platforms?
Identify consumer behavior and demand through corporate social channels
Create user database by sending all kinds of OTP messages
Send all kinds of links and collect survey data through custom messages
After each call, the expert is evaluated with a score, performance data is generated for each expert, and the employee can be evaluated.
How to collect data in communication between users and experts?
Retrieve and authenticate customer phone lists directly from the CRM system
Take notes on each call and share the necessary information with the next specialist
Measure each expert's speech and call performance
Gather consumer and professional demographic information
Expert conversation and message history can be archived as an enterprise database. In this way, even if the person leaves the job, it is possible to view valuable sales information from the database.
Want a free consultation from an expert?
We will offer services that are suitable only for your situation.
