CallPro Voice
Service for corporate phones that is the most effective channel to communicate with your customers. You can receive every call from thousands of contacts without missing a beat, view your reporting statistics, and integrate with your internal systems.
Expand your sales potential
Respond to every call promptly, seizing every opportunity to boost your sales
Standardize your service
Track your call metrics and enhance your customer service using comprehensive reports
Be with your customers 24/7
Enable customers to access information and place orders through an autoresponder even outside of business hours
99% customer satisfaction
Deliver a consistent standard of service to your customers, elevating their satisfaction. The remaining 1% lies in your hands
Main features
By intelligently connecting your organization to your customers, we empower you to drive sales, increase profits, and make real data-driven decisions.
Help Center
24/7 customer support
Report
Assess the impact and outcomes based on the advertising report
Voice record
Enhance the service through monitoring and analyzing service conversations.
Cost efficiency
Cutting costs by consolidating multiple numbers into a single branded number
No more missed calls
Build a user database that records the phone numbers of all callers
Experienced teams
No need to hire a special engineer.
No need to additional system
There's no need for costly additional equipment.
Why CallPro Voice
We are a specialized communications company that provides services to over 3,000+ organizations in Mongolia, the United States, and Kyrgyzstan.
3000+
Customers
99.95%
Uptime Guarantee
24 / 7
Customer Support
5 regions
Reliable infrastructure
Values for your company
Brand number
All corporate calls are received, directed, and managed using a single branded number.
Anywhere
Services will be available without regard to the locations of branches and units.
Any device
The service can be accessed from a variety of devices, including mobile phones, computers, and tablets.
24/7 support
Receive continuous technical support while leveraging the latest technological capabilities.
No more missed calls
Calls are automatically forwarded, delivered, and recorded when they cannot be answered.
Outgoing call control
Record outbound calls, manage costs, and set user-specific limits.
Collect data
Gather diverse data and oversee the overall performance of calls.
Integration
Integration with a variety of systems used internally by the organization is possible.
Values for your customers
24/7 availability
Users will have access to your organization and information 24/7.
Use Anywhere
All branches and units of your organization will be reachable through the organization's number.
Customer Satisfaction
Ensure customer satisfaction by eliminating busy signals and the need for multiple numbers.
IVR
Customers can swiftly obtain the required information from the answering machine without the need to wait for an operator.
Prompt Service
Customers will receive quicker responses by selecting either an operator or an answering machine.
VIP Customer
VIP users can be identified for expedited service and directed to a dedicated manager.
Customer Recognition
With customer recognition and registration, you won't need to reiterate your issue every time you call.
Automation
Automated services are accessible 24/7 without the need for operator interaction.
Integrate with 100+ platforms
We provide intelligent integration capabilities connecting organizations and users with internal systems.
Bundles
Choose the package that suits your organization's needs.
Bundle 1
Bundle 2
Bundle 3
Bundle 2
Bundle 3
Additional service
Use the following additional services to increase your business success.
IP72 number
Choose from 72 prefixed landline numbers to call and send messages to.
Click
Visitors to your website can directly connect with a call center agents.
Telemarketing
Short voice information will be delivered to users in the form of simultaneous calls
API
Integration with all kinds of ERP, CRM and internal systems of the organization is possible.
Frequently Asked Questions
What is required before starting the service?
Regardless of the operator's network, it is necessary to have a landline number of the organization, and if you do not have a landline number, you can choose an IP72 number from us. If you use a device, you need to have internet. If using an analog device, upgrade to an IP device.
Can I add additional package modules to my selected package?
You can correctly define the needs of your organization, choose the package that suits your organization, and fully use only the modules included in that package.
Is it necessary to be in person to sign contract?
Make an appointment with our sales consultant in advance to visit your office, provide details and conclude a contract. And wherever you are, schedule an appointment with us online, discuss your detailed solution, and exchange contracts by mail.
What details can be seen in the call report?
The call report shows all the calls of the last 6 months, their detailed breakdown, their recorded conversations, if answered, and the peak period by time, planet and day. Expert performance, average customer talk time, missed call reports, etc.
How do I submit a technical support request?
You can send your technical support request by phone to 72727070, by email to info@callpro.mn, or by SMS to 137070. We will receive and respond to your request.
What are the additional costs in addition to the service package fee?
If your organization is getting a new landline number, a number registration fee and deposit are required. Charges associated with calls when using the number will increase. Also, if a new device is required, there will be associated acquisition costs.
Is there an additional charge for technical support or answering machine replacement?
Using our service, technical support is free and will be resolved quickly depending on your request. Autoresponder text replacement is free of charge and will be replaced within one business day.
Is it possible to change the package during the contract period?
Optionally, you may update the Agreement upon request by requesting us in advance.
How to pay?
Regular payment requests will be sent to the email address and mobile phone number of the financial officer entered in the contract on the 5th and 25th of every month. If you want to change your email address and mobile phone number with financial information, please send your request to our address info@callpro.mn.
CallPro Teams saves time connecting the customer to the responsible person to resolve the complaint by facilitating the listening of recorded conversations and transferring calls through the mobile app. Also, it took much work for our relationship managers to get detailed information when using mobile numbers. Still, now they can see this information by downloading a single report. We are pleased that the CallPro Teams product is closely integrated with our services and has become an integral part of our relationship managers.
It's a pleasure to work with CallPro because it's easy to understand and it's easy to understand when it comes to changing settings and updates. I am proud to recommend this service to anyone I have a business or personal relationship with.
As the operation expanded, the volume of calls that I received increased greatly. With the introduction of CallPro Voice service, branch sales consultants can be provided with branch location and schedule information without human intervention to evenly distribute the call load. With its help, a lot of time was saved and the saved time was allowed to be used for other tasks.
