osTicket service for business
Our ticket system offers comprehensive monitoring and management capabilities, overseeing the entire process from call reception to resolution.
osTicket
osTicket is a support ticket system, providing you with the ability to categorize each call, assign it to the appropriate office unit and specialist, document the call resolution process, and access comprehensive call resolution reports.
Why osTicket
Helping you deliver more intimate and instant service to your customers, your greatest business value .
15+
Active Developers
99.95%
Technical standards
24 / 7
Monitoring and service
80%
Handling customer calls
Values for your organization
Stability
Establish Reliable and Consistent Customer Service.
Continuous improvement
Enable continuous improvement through valuable customer feedback.
KPI & Evaluation
Evaluate expert performance and calculate additional bonuses based on results.
Integration
Seamless integration with your internal systems, CRM, and ERP.
Values for your customers
Improve customer satisfaction
Improved customer service convenience leads to higher customer satisfaction.
Faster resolution
Product and service-related customer complaints will receive swift resolutions.
Don't waste time
Specialists are assigned to handle customer complaints directly.
Benefits
Primary customer information database
As the system operates on cloud technology, there's no need for additional servers
We ensure complete security for user information
We offer training programs to guide users in working with the system
Integration with other internal system is available
Generate reports and statistics in your preferred format
Want a free consultation from an expert?
We will offer services that are suitable only for your situation.
